What is FundraizingHero?
In a nutshell, it's fundraising pack software that lets your supporters self-serve their personalised fundraising pack in minutes and gives you visibility of what materials they downloaded and what they are planning.
Essentially, we take care of creating their personalised fundraising pack ready for them to download and at the same time give you insights into what they are up to, so you can focus on giving them a great supporter experience fundraising for you.
For example, in FundraizingHero you can see a supporter hasn’t downloaded the risk assessment template, but you think their activity needs one, you can then give them a little nudge, or equally, you can see they have downloaded it and you may want to reach out to see if they need any assistance.
How FundraizingHero works...
- You direct your supporters to your FundraizingHero page.
- Your supporters complete a short online form about the activity they are planning.
- We then create their personalised fundraising materials ready for them to download moments later.
- In the charity admin, you can see what your supporters are planning and what materials they downloaded from their personalised fundraising pack.
Here are some of the product features in FundraizingHero designed to help your charity fundraise more efficiently and make it easy for people to fundraise for you.
See all the activity information submitted by your supporters. See the pack materials they received and know which ones they downloaded. Plus you can set a status and add comments to each activity. We haven't got any integrations yet, but the activity information is downloadable as a spreadsheet so that it can be added to a CRM system if needed.
Digital fundraising packs
We have three types of packs one for community fundraising, one for challenge activities, and one for the supporter to thank their sponsors or attendees. We have also created a wide range of activity illustrations to make the pack represent the activity being organised. Each pack contains materials appropriate to the activity chosen including helpful guides such as a risk assessment.
All materials in the pack feature your logo, two of your charity colours, and personalised with the activity information provided by the supporter. Some of the pack items also include footer text designed for your strapline and web address.
We also add your registered charity number to the materials and add in aid of above the logo, so there is no doubt it's an activity organised by a member of the public, not your charity.
More about our digital fundraising packs
Every charity gets a FundraizingHero page with the options for supporters to register a community fundraising activity, 'sponsor me' challenge, or for their certificate. We also include the option for them to send you a message and display your telephone number and email address. Plus so supporters know who they are fundraising for, your charity logo and registered charity number are also displayed. We supply you with web addresses to direct your supporters straight to your page and the individual forms.
See Sign Posting below to see how else we can help you direct supporters to your page.
When someone registers for their certificate, you will get an email to let you know. Then in the admin area, you can click on a button that will take the information they entered and create their certificate for you to download and send to them.
We don't send this automatically as we know that charities like to add a personal touch when thanking their supporters.
Pack style settings
Control your charity's colours, logo, selected font, footer text, and other charity details used in our packs all from the admin area. If your charity has a re-brand, no problem, simply switch your logo and colours, the changes are instant. You can even download a sample coffee morning poster to see how your style looks.
QR codes are back and bigger than ever! In our challenge 'sponsor me' pack we have added a QR code to the back sign (sign challengers pin to their t-shirt). The challenger enters their giving page web address as part of registering for their pack and we generate the QR code on the back sign allowing people to scan and donate easily as your supporter takes on their fundraising challenge.
The Digital Advantage
Our fundraising packs include social media graphics personalised to the supporter's activity allowing them to promote their fundraising online easily. This is a massive advantage over the traditional postal fundraising pack.
We also include a video call background in our community fundraising pack with your charity logo and colours so even when activities take place virtually they can still show their support and raise awareness.
Add your own custom Links
We know that every charity is different and you may want to include additional files or links to accompany the fundraising packs. Like a PDF about your charity and how the money raised makes a difference.
So we have added a feature enabling you to add custom links on the fundraising pack download page for the supporter to click on. You will be able to see if your links have been clicked too in the charity admin in the same way you can see which items in the pack they downloaded.
Receive supporter messages
We thought it might be a good idea to add a way that a supporter can get in touch with your charity from your FundraizingHero page. So we add your telephone number and email address to your page. We also have included a 'send a message' feature. This is a simple form for the supporter to complete with a message. Once submitted, you will receive an email informing you that you have a new message. The full message can then be viewed in the admin area.
We generate a web address for you to direct supporters straight to your page. We recommend you add this link to your website and maybe your email footers along with sharing it on social media. To help with this, we have added some graphics you can download from the admin area, including a button graphic that you can add to your website and a QR code of your FundraizingHero page so you can add this to other materials. You can also direct supporters straight to the different forms if you want to include FundraizingHero in your existing supporter journeys.